18 June 2026

Aftermarket supply chains – hidden profit engine?

June 2026: For many manufacturers, aftermarket supply chains remain an overlooked performance and profit lever, with sub-optimized spare-parts warehouses, reactive service desks, fragmented MRO contracts and issue resolution that is still too often firefighting-driven. That mindset is becoming increasingly expensive.

When a critical part is unavailable, customers do not remember new-equipment delivery performance. They remember downtime, standstill incidents, missed production, delayed patient care, service frustration and lost confidence.

BCI Global recently hosted an executive webinar on how aftermarket supply chains can become a stronger lever for uptime, margin, working capital productivity, resilience, and customer loyalty.

In this session, we introduced BCI Global’s SPARE approach:

S – Segment the installed base and service promise
P – Position inventory and repair capacity where it matters
A – Align planning, from forecasting to probabilistic demand
R – Rewire the repair loop and treat reverse logistics as a strategic asset
E – Execute in a Control Tower with clear governance, aligned KPIs and visibility

We discussed how senior leaders can identify where aftermarket supply chains create, or leak value and how to prioritize improvements across inventory, network design, planning, operating model, repair loops and execution.

This webinar is designed for leaders in supply chain, logistics, aftermarket services, spare parts planning, service operations, repair networks and installed-base service performance across industrial manufacturing, high tech, medtech, automotive, aerospace and related sectors.